Refund & Substitution Policy

All cancellations MUST be received in writing by the following methods.

  • Email:
  • Mail:  PALS, Attn:  Cancellation, PO Box 781458, Orlando, FL  32878-1458
    postmarked no later than December 13, 2017

Refund Deadline: ON OR BEFORE December 13, 2017

Registration cancellations received on or before the deadline will be eligible for a refund minus a one-time $30 processing fee. Note: The amount refunded will never exceed the amount paid.

Cancellation requests postmarked  AFTER December 13, 2017 and electronic cancellation requests posted after MIDNIGHT December 13, 2017, will not be eligible for a refund.


Return to How to Register

Request a Cancellation/Refund

Contact Us